Contact PDAM Call Center when experiencing this problem
PDAM call center is a compulsory service for residents; that is because, the water facilities that have come up often have problems. PDAM itself stands for regional water companies. These are state-owned enterprises that control the distribution of water to the public. The company has been in motion for a long time and is used by the majority of citizens.
The problems that residents experience can be categories. Indeed, the problem has to complain about so that you as a consumer don’t feel guilty. However, most consumers do not know what conditions should contact the service centre. In fact, there are many conditions for consumers to contact him.
Among many conditions, there are some of the most urgent conditions. In this condition, contacting the PDAM call centre is mandatory;the hesitation and lazyness of the contact will no longer be tolerated when the matter comes.To be clearer, here are a review of some of the issues that make consumers obligated to contact the call centre.
Water does not flow normally
The first problem that causes customers to be obliged to contact the call centre is when the water does not flow normally. Usually, this condition causes little or even no flow at all. There are many problems that could cause disruption in this flow of water. The first problem is usually in the customer service supply chain.
Customer service pipes are the primary source of water flow to consumers. If there is a problem with the pipeline, all consumers will be affected. By contacting the PDAM call center, the inspection can be done directly.That is because, the customer’s official waterfall is located exactly close to the head office.
In addition to the initial involvement, pipes in other positions may also face problems. Typically, the first issue involves blocking. When there are barriers to flow, the water will not flow normally. In addition to the blockade, an outbreak may also occur. The detection of these outbreaks is time-consuming.
By contacting the PDAM Call Center, a team of experts will be sent immediately to be able to resolve the issue.In addition to the problem, the flow of water may also be caused by technical problems.It may be repairing a section of the pipeline.By contacting CS, it will know when the repair will be completed.
The last possibility of being the most serious issue involves disruption in production. Typically, disruption in production occurs because of inadequate supply of raw materials. This shortage of food is largely caused by drought problems. However, natural disasters such as floods could also cause.
In fact, the supply of raw materials will remain intact if central electricity fails. By contacting the PDAM call centre about this, you will know the problems that are happening so that you no longer feel upset without knowing for sure.It’s definitely a smart decision.
Murky and Dirty Flowing Water Conditions
In addition to its unusual flow, call centers also have to be in contact when the water conditions look cloudy or dirty. This is clearly dangerous because contaminated water can cause a variety of diseases. Even if it is still safe, dirty water can also make users feel uncomfortable when using them.
When contacting the PDAM call centre, it will be explained about why clear conditions can occur and when the problem will be resolved.Usually, this dirty state occurs when the flow of water is still lingering.When it falls, mostly due to pipe drainage.
This leak makes it even more likely to collect water. The deposit is certainly not a clean condition. However, the problem will not last long. If the dirty condition is actually caused by waste due to drainage, CS will advise you to discard the water first.
After a while the water that came out would become clean because the contaminated water had already disappeared. In fact, the problem of dirty water would be much more difficult if caused by supply arrangements. Under normal conditions, the flow will have standard pressure so that all parts of the pipe are not filled.
Since it is often in a less full state, the shoots of the pipe are often causing dirt. When the soil has increased so much, it will be a problem if the pressure increases. Increased pressure causes the tops of waste that have been irrigated by water. This causes water to be contaminated with such unclean things.
When contacting the PDAM call centre and the problem is caused by this, the advice given is certain to wait until the pipe is cleaned.However, cs will notify you that the waiting time until the water is clean edited is a little more.In addition, it will be notified when the flow returns to normal.
Customs don’t match forecasts
Call centres must also be contacted if the bill it received is too big and exceeds expectations. After all, when the bill is not appropriate, there may be an error in the system and you get a refund. However, the condition is very rare. Typically, the form of this problem is just a report so that similar problems do not occur.
When the PDAM call center is contacted due to inconsistency in the license, the first thing to explain is to do with the habit of not completely turning off tap water.If this is done, it can be a drop-out overnight.Obviously this condition can result in more applications if done every day.
Therefore, be sure to close the faucet perfectly after use. If you feel you have completely shut down the faucet, the next problem is often caused by leaks in the consumer’s pipes. When a consumer’s pipe drains, the water will continue to flow all the time.
This made the bill jump big. If this is possible, CS will communicate directly to experts. Once the communication is made, the expert will come to your home and find out which parts have leaked.
However, because the report was completed after the outbreak occurred, the previous bill still had to be paid. Because, you do not report this problem regularly. After all, when in contact with a call centre, you are advised to check the meter regularly. The cost of the bill will always be equal to a metre.
You yourself need to know the amount of daily use that is usually used. If when checking the number feels abnormal, it’s better if you contact PDAM directly. With it, bad possibilities such as large price spikes will be avoided.
How to contact the call centre
When you want to contact the call center, you need to know the number first. That is because, the PDAM call center number is unlike any other company whose conditions are central. PDAM uses different call centers for each region. Each city usually has its own call center.
If you’re confused about finding a call center, you can look directly at the company’s social media. In each city, their own social media is created. Consequently, you can contact him through a short message on social media. PDAMs are typically the most active to use twitter.
Make sure to be quick to use the call center. It would be a bad experience if the problem was felt and you couldn’t do anything. After all, contacting a call center is not a difficult one. After all, your neighbor must also have his contacts. Consequently, you can also contact the PDAM call centre directly.