Nomor Traveloka Call Center 24 hours andhow to refund tickets
You can visit the traveloka call centre numbers 24 hours a day if you have any problems related to tickets booked with traveloka. Traveloka itself is a company that deals with airline ticket and hotel booking services. But currently Traveloka telah is expanding its activities to penetrate to train tickets, buses, car rental, to tourist activities.
Traveloka is one of the largest and best ticket providers in Indonesia. Traveloka was founded in 2012 , with a focus on utama as a service provider perbandingan airline ticket price. Namun in his development Traveloka changed the direction of his company to reserve airline tickets and hotel rooms.
The service field offered by Traveloka allows obstacles. One of them may be a refund of a ticket. This will probably be done by the customer when he is not traveling due to other urgent matters. There may also be customers who experience problems at check-in. Therefore, in order to fulfill services to Traveloka customers, traveloka call center numbers are presented 24 hours a day.
With a call center that has a 24-hour setup, you can file your complaints when you encounter any issues. Through this call center, you can do a variety of things from refunding tickets, asking for traveloka services, information on how to get a run, and much more.
Traveloka pays a lot of attention to customer satisfaction, so it always tries to provide the best service. With the 24-hour call center service, it is hoped that all customer complaints and suggestions can be handled properly. In addition, you can also make electricity payments and bpjs kesehatan via Traveloka.
Get to know the types of call centers
There are two types of call centers known, namely inbound and outbound. The incoming call center type is a call center that uses phone calls to receive different types of inquiries from customers. For example, a 24-hour Traveloka call center number. This type of inbound is very often found in companies.
Whereas the outgoing type is a call service performed by a call center operator whoplans to do several things. Examples such asoffering products, providing information about service changes, and so on. This outgoing type is the opposite of the incoming type.
But right now, the call center has gone through a lot of improvement. One of them is bycombining incoming and outgoing ti pe. Thega bungan between the two can be called a contact center. Contact center is a development from a call center to a multichannel contact center that can serve customers non-stop for 24 hours.
Traveloka Call Center Number 24 hours
To provide maximum service, Traveloka presents a call center that has a setup for 24 hours. So for those of you who want to make complaints or suggestions, you can contact traveloka’s call center. You can also cancel your ticket or make a refund through the call center.
In addition to using the call center number, you can also contact customer servicevia live chat. Like call centers, live chat services are also based on 24-hour setups. To contact customer service via live chat you can visit the official traveloka website.
To do a live chat with customer service, all you need is help that you’ll find at the bottom right of thetraveloka website. After this, you will be asked to fill in different question fields. Fill in all the fields and then press send. If there is no error message, your message has been sent.
Meanwhile, if you want to talk to customer service you can contact the Traveloka call center number 24 hours. You can contact him via the telephone number 0804-1500-308 (Indonesia). Ifyou call the call center, you will be charged a credit fee. So before you call, make sure that the numberof pulses of anh is sufficient.
Contact Traveloka Customer Service
There are several ways you can contact Traveloka customer service. You can customize through whatever you want to contact customer service. Of course, it is tailored to your needs. Because each medium used has its own advantages and disadvantages.
The first way is that you can contact Traveloka customer service via live chat . To contact customer service via live chat you just need to visit the website res mi traveloka. Select the Need Help button and follow the steps to completion. You’ll need an internet connection if you want to get in touch via live chat.
The second way is to contact traveloka’s call center number 24 hours a day. This is the most suitable way if you want to get an answer quickly. To call, a credit fee will be charged. If you don’t have credit, you can contact customer service via social media.
The social media thatTraveloka has is pretty complete. Traveloka’s social media are like Facebook, Instagram and Twhiter. You can find Traveloka on Twhiter by @traveloka, Traveloka facebook and instagram @traveloka. But it usually takes a long time before you get an answer when you contact melalon social media.
Another alternative you can use to contact customer service is via email. This is the last way after going through live chat, 24-hour Traveloka call center numbers, and social media. To display a message to Traveloka via e-mail , namely via the e-mail address cs@traveloka.com.
How to refund tickets at Traveloka
Not infrequently because of different things that you want to refund tickets from traveloka. Of course, when refunding tickets, general terms and conditions apply. As for the information about the terms and conditions, you can see the full on the official traveloka website. Making a refund can confuse you a bit.
For this you can first ask for it via the 24-hour Traveloka call center number. To refund tickets at Traveloka, it is quite easy. The process will not cause you any problems. You can refund your ticket online via the official website of traveloka. Here are the steps in making a refund:
- Visit traveloka.com site.
- Then sign in with the account you have.
- Enter in the order menu.
- Then click the details button on the order you want to refund.
- After you open the order details page, just click on the refund button.
- Agree to the terms and conditions
- Fill out the refund form correctly and completely and then send it.
If there is incomplete information, the refund process may be hampered. The refund process takes up to five days. If you then use a credit card to make a payment, the money will not be paid out in cash. The money will be transferred to the credit card used for the payment. As additional information that the refund process cannot be cancelled for any reason.
You can also view the refund status in the order details menu. Duringtherefund, you may be contacted by customer service to request additional documents. The automatic refund process cancels the booking. If you still feel confused after reading above how to issue a refund, you can first contact traveloka’s call centre number 24 hours a day.